Home : Customer service - Contact information
Phone support is available from Monday to Friday to give you the service you need immediately. Our customer service is highly trained and always willing to assist you. Customer service personnel can be reached by phone between 9 a.m. - 5 p.m. (GMT). Technical support is available every day of the week by email.
Detailed contact information can be found at our company info page
We provide you world class technical support, including detailed searchable manuals as how to use specific services AND what do they actually mean AND how they function! Whether you're a beginner or advanced user, you might want to browse through our extensive, but still very non-technical manuals.
For hosting customers, we even provide "Webmaster's Forum" - a place where our Designer Team shares their knowledge, tips and links - for free! On our "Webmaster's Forum" our hosting customers can find many helpful tips for webdesign, flashing, programming, free software and hosting a website etc. It is an ideal place for your sitemaster to learn new tricks!
In any case - if you're experiencing problems using our services OR want to know how to accomplish a specific task, please follow the links below:
If you can't find an answer to your question, you can create a help desk ticket.
Have questions before signing up? Simply send an inquiry to our sales team and have your questions or concerns answered quickly via e-mail. Or maybe you want our local reseller to visit you and present the possibilities and services? Email us at
Have questions about billing? If you have any questions and/or notifications related to bills, email us at
